Terms and Conditions

Last Updated: Jan 1, 2025

Welcome to Thirteen Pines (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of https://www.thirteenpines.com and https://www.go.thirteenpines.com (the “Website”), including any content, programs, memberships, coaching, events, retreats, digital products, or services offered through the Website (collectively, the “Services”).

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.

1. Eligibility

You must be at least 18 years old to use our Website or Services. By using the Website, you represent and warrant that you meet this requirement.

2. Nature of Services (Educational Disclaimer)

Thirteen Pines provides education, coaching, mentorship, community, and experiential learning related to personal development, leadership, relationships, health, and lifestyle design.

We do not provide medical, psychological, legal, or financial advice.
Any information provided is for educational purposes only and should not be relied upon as a substitute for professional advice.

You are solely responsible for your decisions, actions, and results.

3. No Guarantees

While we are deeply committed to delivering high-quality experiences and guidance, we make no guarantees regarding outcomes, results, income, health improvements, relationships, or personal transformation.

Results vary based on individual effort, circumstances, and personal responsibility.

4. Accounts & Community Participation

Some Services require account creation or participation in private communities (e.g., Circle, WhatsApp, live calls).

You agree to:

  • Provide accurate and current information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activity under your account

We reserve the right to remove or suspend access for violations of these Terms or community standards.

5. Community Standards & Conduct

You agree to engage respectfully and responsibly.

You may not:

  • Harass, threaten, or abuse others

  • Share confidential or private information without consent

  • Disrupt group experiences or events

  • Promote illegal, harmful, or unethical activities

  • Share or resell paid materials without permission

Violation may result in removal from Services without refund.

6. Payments, Subscriptions & Refunds

Payments

All prices are listed in USD unless otherwise stated. You authorize us to charge your selected payment method for any purchases or subscriptions.

Subscriptions

Memberships or recurring programs renew automatically unless canceled prior to renewal.

Refund Policy

Unless explicitly stated otherwise:

  • Digital products, memberships, coaching programs, and courses are non-refundable

  • Retreats and live events may have specific refund or transfer policies disclosed at purchase

By purchasing, you acknowledge and agree to these terms.

7. Intellectual Property

All content on the Website and within Services—including text, videos, frameworks, recordings, worksheets, branding, and logos—is the exclusive property of Thirteen Pines.

You may not:

  • Copy, distribute, sell, or reproduce materials

  • Share login access or paid content

  • Use content for commercial purposes without written permission

Limited personal, non-commercial use is granted.

8. Recordings & Media Release

By participating in calls, events, or retreats, you grant Thirteen Pines permission to:

  • Record sessions

  • Use audio, video, or images for educational, marketing, or archival purposes

If you prefer not to appear in promotional materials, notify us in writing prior to the event.

9. Assumption of Risk (Events & Retreats)

Participation in live events, retreats, or physical activities involves inherent risks.

You voluntarily assume all risks related to participation and agree that Thirteen Pines is not liable for injury, illness, loss, or damage, except where prohibited by law.

10. Limitation of Liability

To the fullest extent permitted by law, Thirteen Pines shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services.

Our total liability shall not exceed the amount you paid for the specific Service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Thirteen Pines, its owners, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Website or Services

  • Violation of these Terms

  • Violation of any law or third-party rights

12. Termination

We reserve the right to suspend or terminate access to the Website or Services at our discretion, with or without notice, for violations of these Terms.

All provisions that should survive termination shall survive.

13. Third-Party Tools & Links

We may use or link to third-party platforms (e.g., Circle, Zoom, Stripe, WhatsApp). We are not responsible for their content, policies, or practices.

Use of third-party tools is at your own risk.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect and use personal data.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in courts located in Texas.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website or Services constitutes acceptance of the updated Terms.

17. Contact Information

For questions or concerns regarding these Terms, contact:

Thirteen Pines
[email protected]
9901 Brodie Ln STE 160, PMB581 Austin, Texas 78748

© THIRTEEN PINES. All rights reserved.

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